UK Christmas 2010: Top Online Retailers by Customer Satisfaction

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Earlier this week ForeSee Results has published the results of its newest Christmas survey conducted among over 10,000 of UK consumers who have shopped Britain’s top 10 online retail stores this holiday season. Here are just a few snapshots of the results that I myself have found to be especially interesting: Year-on-Year Customer Satisfaction Increase Read More …

UK: Digital Advertising Overtakes All Other Channels

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Today the Internet Advertising Bureau (IAB) revealed data from its bi-annual online advertising expenditure study. This report has been prepared in collaboration with PricewaterhouseCoopers (PwC) and the World Advertising Research Centre (WARC). The analysis of the first half of the year 2009 has shown that the Internet advertising spend in the UK has accounted for Read More …